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Booking Terms and Conditions - U Travels International PVT Ltd


This Website is owned and operated by U Travels International PVT Ltd.  Use of this Web Site is subject to the Terms of Use.



U Travels International PVT Ltd is not liable to you or any other party for any loss incurred in connection with its use or any linked website. This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers.

Please note: U Travels International PVT Ltd, reserves the right to amend the Terms of Use at any time. Under no circumstances will U Travels International PVT Ltd be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which results from any use or access of, or any inability to use or access, the website.

Words defined in Legal Notices and Disclaimers have the same meaning in these terms.


Legal Contract 

When you accept our quotation and terms and conditions legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms and policies and by the conditions of the particular supplier. You must not make any booking through this site unless you understand and agree all our terms and policies. Once payment is made for the booking, it is deemed that you have read and understood the terms and conditions for the booking. If you have any questions, please contact us before making any bookings.


Rates and Price Variations 

We reserve the right to vary rates in the event of changes in exchange rates, tax changes, price rises or any other reason, you must pay the increase when notified. We are not liable in any way if any increase occurs. Rates quoted are per tour, per night accommodation.

No surcharge in respect to cost or currency fluctuations will be made to the arrangements of your holiday once U Travels PVT Ltd has received full payment.

All prices are subject to availability and can be withdrawn or varied without notice. 


Payment & Refund Policy

All reservations will be made and confirmed immediately upon receipt of email confirmation of a booking from your end.

Full payment of the Invoice should be should be made at least 45 days prior to arrival. No cancellation charge will be applicable for cancellations made up to 45 days prior to arrival. If the confirmed booking is cancelled less than 45 days prior to arrival, 100% cancellation charge will apply.

All prices are subject to availability and can be withdrawn or varied without notice until payment is received in full.


Privacy Policy 

U Travels International PVT Ltd is dedicated to keeping your details private. Any information we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with external parties other than details that are necessary for the purposes of the immediate transaction.


Security Policy 

When purchasing from U Travels International PVT Ltd your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our privacy policy, please contact us. Products and services are sold by U Travels International PVT Ltd as an agent for wholesale companies and other suppliers providing services, including accommodation and transportation services. U Travels International PVT Ltd is not a provider of services and has no responsibility for services provided or not provided by any party. We give and make no warranty or representation regarding the standard of any service or product to be supplied and no person has authority to make any such representation or warranty on behalf of U Travels International PVT Ltd. All tickets, coupons, exchange orders, vouchers and receipts are issued subject to the appropriate tariffs and terms and conditions of sale of suppliers and these terms. They are issued by us as agent only. We have no responsibility, and extend no guarantees for discontinued promotions, airfares or specific holiday products.



U Travels International PVT Ltd has no liability for any act, omission or default, whether negligent or otherwise, of airlines, car rental operators, ferry companies, hoteliers, tour operators or any other supplier. We have no liability for any loss or damage occasioned by the negligence, act or omission of any supplier or other third party. We reserve the right to cancel or modify itineraries or bookings where circumstances require.

In circumstances where liability of U Travels International PVT LTD cannot be excluded, such liability is limited to the value of the purchased travel arrangements. U Travels International PVT Ltd reserves the right to decline any booking for any individual on any tour or other service.


Force Majeure

We cannot accept responsibility for Force Majeure – defined in these booking conditions as any specific event which we, as the supplier of the services, could not reasonably have foreseen, influenced or avoided. These include war, or threat of war, riots, civil strife, terrorism, contamination, extreme or unusual weather conditions, industrial disputes, changes to sports itineraries, natural and nuclear disasters, fire, flight cancellations or rescheduling by airlines or any similar event beyond our control.



Photographs and illustrations and other promotional material are for promotion purposes only. They do not represent any benefit that will be included in any arrangements made by you.



The services sold through U Travels International PVT Ltd are subject to availability and can be withdrawn without notice. Access to this site and any site normally linked to this site is not guaranteed and is subject to availability of communications links and access rights. U Travels International PVT Ltd reserves the right to deny password login on this site to any person or password holder.


Traveler Name

It is essential that you enter details of each traveler correctly and according to passport or other identification. Some suppliers will deny carriage if the traveler's name varies from your booking and may cancel automatically if the traveler's name is amended. U Travels International PVT Ltd has no responsibility for any loss or damage arising from incorrect entry of traveler's names any inability to travel as a result of carrier's policies.


Unlicensed Entity Disclaimer

If you request U Travels International PVT Ltd to arrange for the provision of products or services by a person or company which is not licensed in accordance with any applicable law, U Travels International PVT Ltd accepts no liability (whether in contract, for negligence or otherwise) for any loss or damage suffered by you or any third party as a result.


Special Conditions for Products

The terms displayed on this website apply generally to all the products and packages sold by U Travels International PVT Ltd. Some products also have special conditions applying to them. Hotels, wholesalers and other suppliers have various other terms and conditions relating to the purchase of these goods and services. Some of those terms will be displayed in the Rules applicable to a particular product, but not all. For example, suppliers often limit or exclude liability in respect of death, personal injury, delay and loss or damage to baggage, however we do not have those conditions to display. It is your responsibility to check those terms and conditions before making a booking through U Travels International PVT Ltd


Alterations to Tour Itineraries by Suppliers 

In the event of material alterations by a supplier to a proposed tour booked by you, you may be given the option of cancelling the tour without penalty but this is not guaranteed. The right to cancel is subject to the conditions of the supplier. Your acceptance of any tickets, coupons, exchange orders, vouchers and receipts will be deemed acceptance of the above conditions and of any alterations made to your tour.


Travel Documents 

It is very important that you read the following information carefully and contact us if you require any assistance in any area.


Photo ID

All airlines require the production of Photo ID when checking in with an e-ticket. Your ID must match with the name of the passenger on the ticket.



All individuals departing from Australia must be in possession of a valid passport. If your passport is due to expire within six months of your return arrival back in Australia then under normal circumstances you should obtain a new passport. Should you be travelling on anything other than an Australian Passport then it is your responsibility to bring this to our attention as you may require a visa or permit to re-enter Australia.


Visa Requirements

Certain countries require a Visa for entry prior to arrival. Please ensure you are fully informed of the requirements before you make a reservation as visas can take some time to obtain.



Vaccinations are strongly recommended for certain destinations. Please contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended some period in advance of travelling.


Travel Insurance

We strongly recommend that all clients take out travel comprehensive insurance when making a booking. We recommend that insurance covers loss of deposit and other monies through cancellation, loss or damage to personal baggage and loss of money, medical expenses, additional expenses to cover hotel accommodation and repatriation costs to Australia should any services need to be extended or curtailed due to illness or other insurable risk. Please note that restrictions on the time to effect insurance apply to some services such as airfares. Please contact us to arrange travel insurance before making payment for a service.


Price Inclusions and Exclusions

Items included in the prices or rates of the products are specified in each section. Prices do not include, meals other than as stated in itineraries, any air fares unless stated, Government departure taxes, passport and visa charges, vaccination fees, airport taxes, any items of a personal nature such as telephone calls, beverages, laundry, excess baggage charges and gratuities, travel insurance or other items not specified..


Service Fees

U travels pvt Ltd professional service fees may apply. A Menu of Services is available from you us upon request. A surcharge may apply for credit card transactions.


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